The process behind an integration can be mapped out intricately across all the functional workstreams within a business. However, there is no template to guide your people through the integration process. People respond to change in wildly different ways and will adapt at differing speeds. A poorly handled integration can have a direct and potentially disatrous impact on a vendor's "deferred consideration" which can constitute up to 50% of the original enterpise value. So we would always encourage Leaders of integration projects to prioritise People over Process to secure a successful integration and provide the best springboard for future growth.
In this interview with Charlie Watson of Connect Corporate Finance we discuss what a good integration looks like, some of the mistakes I have witnessed first hand and how vendors should best protect their earn-out post deal completion.
To watch the full video, please click on the link below:
Business Integrations - their significance and where they go wrong (vimeo.com)
Guidance & insight for owners, leaders and investors within the Human Capital Sector